TELE AND WEB EXECUTIVE Full Time

Chennai, Tamil Nadu, India
SRI VELAVAN MOTORS PRIVATE LIMITED

1. Primary Responsibilities
2. Customer Feedback
   1. Collects customer feedback
   2. Plans corrective action with CRM
3. In Moment Survey Complaint Registration
   1. Register customer complaints based on low rating (1/2) in in-moment survey
4. Customer Complaint Management
   1. One point of contact for customer complaints by receiving customer complaints through phone/web/email
   2. Ensure resolution of customer complaints

 Contact: 7395999472

Thanks

Gayathri