Chennai, Tamil Nadu, India
Prernaa Consulting Services
Job description
Single Point of Contact for Clients
Monitor day to day activities through implants and liaise with Branches & ensure deliverables as per SLA / TAT
Training implants and monitoring their activities.
Compliance Management: All activities are within the framework of compliances, ensure proper returns/records are filed with the regulatory authorities within specified timelines
Record Management. Ensure records are preserved & maintained adequately, periodical audit Keeping track of all documents with validities and advising concerned agencies (Including Customer) for timely revalidation
Advisory Role: Advise clients on latest regulations/notifications pertaining to compliances
Receivables Management: Billing and settlement by clients within the agreed payment cycles
Escalation Management: Routine functioning of activities and probable issues affecting SLAs are brought to the notice of senior management through periodical MIS and escalation matrix
Required Candidate profile
Graduate with specialized degree in Logistics and minimum 5 years of experience in Freight forwarding industry only would be considered. Should be able to speak and understand local language, English and Hindi. Proficient in using MS Office and email.